{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across Ireland on orders of €90 or more, judged on the goods total after any discount code. Below that a flat €25 delivery charge applies. Express Delivery is a paid option at the cart for a flat €25, charged even when an order qualifies for free delivery. Orders are handled in 24 to 48 hours and arrive in 5 to 7 days, tracked. For any country other than Ireland, email before ordering.",
    "content": "Shipping & Delivery Last updated 25 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Where we deliver We deliver right across Ireland, including Dublin, Cork, Limerick, Galway, Waterford, Drogheda, Dundalk, Swords, Bray, Navan. If you want delivery to another country, email us before you order and we will tell you what is possible. What delivery costs Delivery is free on orders of €90 or more. Below that, a flat €25 delivery charge applies. Free delivery is based on your goods total after any discount code. The charge is shown in your cart before you pay, so nothing is added at the last step. Express delivery Express Delivery is a paid option you can pick in your cart. It costs a flat €25 for the whole order, and that charge applies even when your order already qualifies for free delivery. An Express Delivery order goes by our fastest tracked option; we do not quote a separate delivery time for it. If you need an order by a particular date, email us before you buy and we will tell you honestly whether it is achievable. How long it takes Delivery across Ireland takes 5 to 7 days, after a 24 to 48 hour handling time. In other words, we handle and pack your order within 24 to 48 hours, and delivery then takes 5 to 7 days. Delivery time varies by location. Tracking Every order is sent tracked. You will receive an email with a tracking number once your order has shipped, which is normally 24 to 48 hours after you order. We only receive the tracking code once the parcel has been sent, so there is nothing to send you before then. Once you have your tracking number you can follow the parcel using our Track Your Parcel page. Separate packages For logistical reasons, items in the same order may be sent in separate packages and may arrive on different days. If part of your order has arrived and you are unsure about the rest, email us and we will check it for you. If your order does not arrive Your order is our responsibility until it is delivered to you. Tell us straight away at theteam@customersupport.care with your order number and we will sort it out. How we handle orders that go missing or arrive damaged is set out on our Refunds & Returns page. Questions before you order If you have any other questions about delivery, email us at theteam@customersupport.care before you buy and we will do our best to help.",
    "url": "https://babyshop.irish/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "A consumer can cancel within 14 days of the day the order is delivered, under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013, and is refunded the price and the standard delivery charge within 14 days of cancelling. For a change of mind the customer pays the return postage. A damaged, faulty, not as described, incorrect or missing order is put right at the store's cost, return postage included, and faulty goods are covered by the Consumer Rights Act 2022. An order can be cancelled at no charge until it ships; contact the store within 12 hours of ordering.",
    "content": "Refunds & Returns Last updated 25 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Thank you for shopping with us. If you are not completely happy with your purchase, we are here to help. Your right to cancel When you buy from us online as a consumer, you can cancel your order within 14 days of the day it is delivered to you , without giving a reason. This right comes from the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013, which apply in Ireland. If your order arrives in more than one package, the 14 days start when the last package arrives. To cancel, tell us clearly before the 14 days are up, by email to theteam@customersupport.care with your order number. You can use your own words, or this wording: \"I hereby give notice that I cancel my contract for the sale of the following goods: [items], ordered on [date], received on [date]. Name, address, date.\" You then have 14 days from the day you tell us to send the goods back. For a change of mind, the return postage is yours. Please send the goods tracked and packed with care, because they are your responsibility until they reach us. How we refund you We refund the price you paid for the goods and the standard delivery charge for the order, within 14 days of the day you tell us you are cancelling. If you chose Express Delivery, we refund the cost of our standard delivery, not the extra you paid for the faster option. We may wait to pay the refund until the goods are back with us, or until you send proof that you have posted them, whichever is sooner. The refund goes back to the way you paid, your card or your PayPal account. If you ask, we can hold it as store credit for a future order instead. Nothing is kept back for packing or for cancelling. You can open and look at a product the way you would in a shop. If it has been used beyond that and has lost value as a result, we may reduce the refund by that amount. What cannot be returned once opened The law does not give a right to cancel for goods that are sealed for health protection or hygiene reasons and have been unsealed after delivery. If a product you bought arrived sealed for that reason, please only open it if you intend to keep it. If you are unsure whether this applies to something in your order, email us before you open it. Damaged, incorrect or missing orders If our product arrives damaged, or goes missing in delivery, we accept the return and take full responsibility for the return postage. Damaged items or missing parts. If you receive a damaged product, or one with parts missing, please tell us straight away. Incorrect item sent. If you receive a product that is different from what you ordered, please tell us straight away. Order not received. If your order does not arrive, please tell us straight away. Email theteam@customersupport.care with your order number. We may ask for more information about the condition your order arrived in, such as photographs of the item and the packaging, and we appreciate your help with that. Once our checks are done, we put it right with a replacement or a refund, and we aim to issue a refund within 24 to 48 hours. Faulty or not as described Under the Consumer Rights Act 2022, goods must be of satisfactory quality, fit for their purpose and as described. If something we sent you is faulty or not as we described it, tell us. We cover the return postage and put it right with a repair, a replacement or a refund, as the law provides. These rights last well beyond the 14-day cancellation period. Cancelling before your order ships All orders can be cancelled until they are shipped, at no charge. If your order has been paid and you need to change or cancel it, contact us within 12 hours, because orders are handled within 24 to 48 hours of ordering. If it has already shipped, your 14-day right to cancel above still applies. If we cancel your order ourselves, for example because an item is out of stock, you get a full refund. How to start a return Email theteam@customersupport.care with your order number and a short note about what you would like to do. Please contact us before sending anything back, so we can give you the return address and match the return to your order. Once you have posted it, send us the tracking details. We cannot accept returns of purchases made from third-party retailers. Please return those to the seller you bought from. We do our very best to reply to support emails within 24 hours. If something goes wrong If you are unhappy with how we have handled a return, email us first so we can try to put it right. If we still cannot agree, you can use the Small Claims procedure of the District Court, contact the Competition and Consumer Protection Commission at ccpc.ie for information about your rights, or, if you live in another EU country, contact the European Consumer Centre in your country.",
    "url": "https://babyshop.irish/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Baby Shop Company Ireland collects, uses, shares and protects your personal data under the GDPR, including cookies and analytics, and how to complain to the Data Protection Commission.",
    "content": "Privacy Policy Last updated 25 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. This Privacy Policy explains how Baby Shop Company Ireland (a division of Caruso Consulting Co Ltd, \"we\", \"us\" or \"our\") collects, uses, shares and protects your personal data when you visit babyshop.irish or buy from us. If you have any questions about this policy or your data, contact us any time at theteam@customersupport.care . Who is responsible for your data Caruso Consulting Co Ltd is the controller of your personal data. We handle it in line with the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988 to 2018. Privacy questions and requests are handled by our team at theteam@customersupport.care . Information we collect We only collect what we need to run the store and look after you. When you place an order : your name, email address, phone number, delivery address (street, town, county, Eircode and country), any order notes, what you bought, the delivery method you chose, any discount code you used, and the amount you paid. Payment information : card payments are handled by Stripe Checkout and PayPal payments by PayPal, on their own systems. We receive confirmation that the payment went through and a payment reference. We never receive or store your card details. When you contact us : your name, email address, your message and anything you choose to include, whether you email us, use our contact or wholesale quote form, or leave feedback on our review page. When you use the chat assistant : the messages you type into it. When you browse : our hosting provider handles your IP address and basic details of each request so it can deliver pages to you. The Google tag loads on every page in Google's consent mode: until you accept analytics cookies it sets no cookies and records nothing that identifies you. If you accept, Google Analytics also records things like the pages you visit, how you arrived, and your device and browser type. Why we use it, and our legal basis To take, deliver and support your order , including order and shipping emails, returns and refunds. The legal basis is that we need it to perform our contract with you. To keep the business records the law requires , such as accounting records. The legal basis is our legal obligation. To prevent fraud and keep the store secure , and to answer your messages. The legal basis is our legitimate interest in running a safe store and helping our customers. To understand how the site is used through Google Analytics. The legal basis is your consent, which you give or refuse in our cookie banner and can withdraw at any time. If we send you marketing emails, we will only do so where the law allows, and you can ask us to stop at any time by emailing theteam@customersupport.care . Who we share it with We share personal data only with the service providers we need to run the store, and only what each one needs: Stripe and PayPal , who take your payment. Vercel , who hosts this website and runs our checkout. Supabase , where our order records are stored. Resend , who sends our order emails. The warehouse, supplier and courier that pack and deliver your order, who receive the details needed to deliver it, such as your name, delivery address and phone number. Google , for Google Analytics (only if you accept analytics cookies). Our pages also load their typefaces from Google Fonts, which means your browser connects to Google's servers. IntellextAI , who provides the chat assistant on our pages. Our form system , served from app-marketing-command-centre.vercel.app, which receives what you send through our contact, wholesale quote and review feedback forms. We may also disclose data where the law requires it. We do not sell your personal data. Data processed outside the European Economic Area Caruso Consulting Co Ltd and some of our team are based outside the European Economic Area (EEA), and several of the providers above store or process data outside the EEA. Where that happens, the transfer is made under a safeguard the GDPR recognises, such as a European Commission adequacy decision or the Commission's standard contractual clauses. You can ask us for more detail about a transfer by emailing us. Cookies and browser storage Your cart, any discount code you apply and your delivery choice are kept in your own browser's local storage, not on our servers. Google Analytics sets no cookies until you accept them in our cookie banner. The full detail, and how to change your choice, is on our Cookie Policy page. How long we keep it We keep order records for as long as we need them for business and accounting purposes, including the period Irish law requires for tax and accounting records. We keep messages and enquiries while they are useful. When we no longer need personal data, we delete it or make it anonymous. Your rights Under the GDPR you have the right to: Ask what personal data we hold about you, and get a copy of it. Ask us to correct data that is wrong or incomplete. Ask us to delete your data, or to restrict how we use it. Object to our use of your data where we rely on our legitimate interests, and object to marketing at any time. Ask for a copy of data you gave us in a format you can move to another service. Withdraw your consent, for example to analytics cookies, at any time. This does not affect what was done before you withdrew it. To make a request, email theteam@customersupport.care . We may need to confirm who you are before we act on it, and we will reply within one month. If you are not happy with how we have handled your data, please tell us first so we can try to fix it. You also have the right to complain to the Data Protection Commission at dataprotection.ie , or to the data protection authority of the EU country where you live. Keeping it secure This site uses an encrypted (HTTPS) connection, and your card details are handled by Stripe and PayPal rather than by us. No method of sending or storing data over the internet is completely secure, but we take care to protect yours. Children's privacy We sell products for babies and children, but our store is for adults. We do not knowingly collect personal data from children. If you believe a child has given us their data, please contact us so we can remove it. Changes to this policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new \"last updated\" date. Contact us Baby Shop Company Ireland, a division of Caruso Consulting Co Ltd Irish administration office: 2 Dublin Landings, North Wall Quay, Dublin 1, Dublin D01 V4A3, Ireland Corporate address: Suite 19, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Email: theteam@customersupport.care International call centre: +66 (0) 98 391 3877",
    "url": "https://babyshop.irish/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Baby Shop Company Ireland, governed by Irish law, without limiting any consumer right under Irish and EU law.",
    "content": "Terms & Conditions Last updated 25 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. These Terms & Conditions apply when you use babyshop.irish and when you buy from Baby Shop Company Ireland , a division of Caruso Consulting Co Ltd (\"we\", \"us\" or \"our\"). By browsing or using this site, or by placing an order, you agree to these terms. Please read them before you order. Who you are buying from Baby Shop Company Ireland is a division of Caruso Consulting Co Ltd. We sell online only. We do not have a physical shop or showroom. Our contact details are at the bottom of this page. Using this website We give you a limited, personal permission to use this site to shop with us. You cannot transfer that permission to anyone else, and we can withdraw it. It does not cover commercial use, or use on behalf of another person or business, unless we have agreed to that in writing first. If you break these terms, the permission ends straight away. When you use this site, you agree that you will not: Use it in any way that breaks the law. Upload or send anything that contains viruses or other harmful code. Post or send anything that is defamatory, threatening, obscene, discriminatory, or that could lead to a civil claim or a criminal charge. Post or send anything that breaks someone else's copyright, trademark or other rights. Try to get into our systems without permission, or interfere with how the site works or how secure it is. Copy, reproduce, sell, change, reverse-engineer or otherwise exploit the site or any part of it without our written permission. Give false information or pretend to be someone else. By using this site you confirm that you are 18 or older. If you are under 18, please use this site only with a parent or legal guardian. Our content Everything on this site, including our name (Baby Shop Company Ireland), logo, text, images, photographs, illustrations, designs, icons and videos, belongs to us or to the people who license it to us. It is here for your personal, non-commercial use while you shop. Products & descriptions We take care to describe our products accurately, including sizes, materials and the ages and weights a product is made for. Product photos are for illustration, and slight differences in colour and finish can occur. Prices & discounts All prices are in euro. The total shown at checkout, made up of the item prices and any delivery charge, is what we charge you. Nothing is added after that. We work to keep prices correct. If we find an error in the price of an order you have placed, we will contact you before we dispatch it and ask whether you want to go ahead at the correct price. Discount codes take money off the goods only, never off delivery. Free delivery is based on your goods total after any discount. Ordering Your order is an offer. Placing an order is an offer to buy. The contract is made when we dispatch your order. Processing. Once your payment has cleared, orders are usually handled within 24 to 48 hours. Your details. Please give us a correct delivery address, email address and phone number. We are not responsible for delays or failed deliveries caused by wrong details. Orders we cannot accept. We may refuse or cancel an order, for example when an item is out of stock, when we suspect fraud, or when we believe the order breaks the law. If we cancel an order you have paid for, we refund you in full. Cancelling an order You can cancel an order at no charge until it has shipped. Please contact us within 12 hours of ordering, because orders are handled within 24 to 48 hours. Once your order has shipped, you still have the right to cancel within 14 days of receiving it. How that works is set out on our Refunds & Returns page. Payment & security You pay in full at checkout, by card through Stripe Checkout or by PayPal. Your card details go straight to Stripe or PayPal. We never receive or store them. We process your order once the payment is authorised. Shipping, returns & refunds Delivery costs, delivery times and tracking are set out on our Shipping page. Returns, refunds and cancellations are set out on our Refunds & Returns page. Both pages form part of these terms. Contacting us Email is the best way to reach us, and you can write at any time. We do our very best to reply to support emails within 24 hours. Your consumer rights If you buy as a consumer, you have rights under Irish and EU consumer law. They include the right to cancel an online order within 14 days of receiving it, under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013, and the right to goods that are of satisfactory quality, fit for purpose and as described, under the Consumer Rights Act 2022. Nothing in these terms limits any of those rights. If anything in these terms conflicts with them, the law wins. Limitation of liability To the fullest extent the law allows: Our total liability arising from an order is limited to the amount you paid for the goods in that order. We are not liable for losses that were not foreseeable when the contract was made, or for loss of profit, data or business opportunity. We provide the website \"as is\". We do not promise that it will always be available, uninterrupted or free of errors. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, for goods that do not meet your statutory rights, or for anything else the law does not allow us to exclude or limit. More detail is on our Limited Liability Indemnity page, which also forms part of these terms. Governing law These terms are governed by the law of Ireland, and the Irish courts can hear disputes about them. If you live in another country of the European Union, you also keep the protection of the consumer law of the country where you live, and you can bring a claim there. If you have a complaint, please tell us first so we can try to put it right. You can also use the Small Claims procedure of the District Court for claims up to €2,000, or contact the Competition and Consumer Protection Commission at ccpc.ie for information about your rights. Changes to these terms We may change this site and these terms at any time. The version on this page when you place an order is the version that applies to that order. Contact us Baby Shop Company Ireland, a division of Caruso Consulting Co Ltd Irish administration office: 2 Dublin Landings, North Wall Quay, Dublin 1, Dublin D01 V4A3, Ireland Corporate address: Suite 19, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Email: theteam@customersupport.care International call centre: +66 (0) 98 391 3877",
    "url": "https://babyshop.irish/terms-and-conditions/"
  }
}